Upcoming service outage to Banner – November 15 to 18
As part of Information Technology (IT) Services’ commitment to maintaining optimal systems and operations, an extended Banner and Banner-related system outage will occur from Friday, November 15 at 5 p.m. to Monday, November 18 at 6 a.m.
Should an extended outage be required, systems will be brought back online on Tuesday, November 19 at 6 a.m. Further communication will be distributed if necessary.
This outage will accommodate an upgrade to the core administrative information system shared by ºÚÁÏÍø and Durham College.
During the outage, all MyºÚÁÏÍøTech self-service applications will not be available, including:
- Web Time Entry
- Adding/dropping classes
- Advisor services
- Applicant portal
- Application to graduate
- Course book lists
- Fee statements
- Financial Aid profile
- Grades
- Password changes
- Preview available courses
- Student account/fee info and credit card payments
- Student/faculty schedule
- Student exam schedule
- Web transcripts
Other services not available during the outage include:
- Canvas Catalog
The following services will be available with little or no impact during the outage:
- MyºÚÁÏÍøTech (excluding administrative self-service applications listed previously)
- Canvas
- MyºÚÁÏÍøTech link to Canvas
- Network password management and reset utility
- Wireless network (CAMPUS-AIR)
- UCard (ID card database)
- Student email accounts
- Targeted messages and announcements
Limited services will be available to:
- Blackboard transact (meal plan)
- Class (Athletics)
- Clockwork (new students who have never used the system will not be able to use the system)
- Campus Library
- Cognos (data will not be refreshed until Banner upgrade is complete)
Please direct inquiries to the IT Service Desk at servicedesk@dc-ot.ca or call ext. 3333.
