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Upcoming service outage to Banner – February 11 to 14

As part of the university’s commitment to maintaining optimal systems and operations, an extended Banner and Banner-related system outage will occur Friday, February 11 at 5 p.m. through Monday, February 14 at 6 a.m.

Should an extended outage be required, systems will be brought back online on Tuesday, February 15 at 6 a.m.

This outage will accommodate an upgrade to the core administrative information system shared by ºÚÁÏÍø and Durham College.

MyCampus/MyºÚÁÏÍøTech self-service applications not available during the outage: 

  • adding/dropping classes
  • advisor services
  • applicant portal
  • application to graduate
  • course book lists
  • fee statements
  • financial aid profile
  • grades
  • password changes
  • preview available courses
  • student account/fee info and credit card payments
  • student/faculty schedule
  • student exam schedule
  • web time entry
  • web transcripts

Other unavailable services:

  • Canvas Catalog
  • The university’s daily online (security will accept digital proof of second vaccination for entry)

Services that will be available with little or no impact during the outage:

  • Canvas
  • MyCampus/MyºÚÁÏÍøTech (excluding administrative self-service applications listed previously)
  • MyCampus/MyºÚÁÏÍøTech link to Canvas
  • network password management and reset utility
  • student email accounts
  • targeted messages and announcements
  • UCard (ID card database)
  • wireless network (CAMPUS-AIR)

Limited services will be available to:

  • Blackboard transact (meal plan)
  • Class (Athletics)
  • Clockwork (new students who have never used Clockwork will not be able to use the system)
  • Campus Library
  • Cognos (data will not be refreshed until Banner upgrade is complete)

For more information, contact the Information Technology Service Desk at ext. 3333.