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  • October

Upcoming service outage to MyCampus - Friday, November 12 to Monday, November 15

As part of the university’s commitment to maintaining optimal information technology (IT) systems and operations, a MyCampus service outage will occur Friday, November 12 at 5 p.m. through Monday, November 15 at 6 a.m. Should an extended outage be required, Monday will be used as a contingency day and systems will be brought back online on Tuesday, November 16 at 6 a.m.

The outage will accommodate an upgrade to the core administrative information system shared by ºÚÁÏÍø and Durham College.

Systems unavailable during the outage:

  • Banner and any system that uses Banner to authenticate, including:
    • Orbis Portal: Co-Curricular, Hired Career, Student Experience
  • Banner events (course add/drop/registration, password change) posted on MyCampus and Canvas.
  • Any service that sends data to Banner or needs data from Banner, including:
    • Cashiering – Registrar’s office, Campus Library, Campus Health Centre and Dental Clinic.
    • Evisions – FormFusion and Intellecheck.
    • FAST and all Apex applications.
    • ºÚÁÏÍø University Application Centre.
    • The self-service ticketing systems for the Registrar’s office, and for the IT Service Desk.
    • Web reports.
  • All MyCampus self-service applications, including:
    • adding/dropping classes
    • advisor services
    • applicant portal
    • application to graduate
    • course book lists
    • fee statements
    • financial aid profile
    • grades
    • password changes
    • preview available courses
    • student account/fee info and credit card payments
    • student exam schedule
    • student/faculty schedule
    • web time entry
    • web transcripts

  •  Other services, including:
    • Canvas Catalog
    • The university’s daily online . Anyone coming to campus that weekend must:
      • Present a paper or digital copy of their second vaccination receipt to security personnel stationed at designated building entrances.
      • Verbally provide answers to COVID-19 screening questions.
    •  
Services that will be available with little or no impact during the outage:

  • Canvas
  • MyCampus (excluding the administrative self-service applications listed previously)
  • MyCampus link to Canvas
  • network password management and reset utility
  • OneCard (ID card database)
  • student email accounts
  • targeted messages and announcements
  • wireless network (CAMPUS-AIR)

Services with limited availability during the outage:

  • Blackboard transact (meal plan)
  • Campus Library
  • Class (athletics)
  • Clockwork (Students who have never used Clockwork will not be able to use the system)