Banner service outage – February 7 to 11
As part of the university’s commitment to maintaining optimal information technology (IT) systems and operations, a Banner service outage will occur Friday, February 7 at 5 p.m. through Tuesday, February 11 at 6 a.m.
The outage will accommodate system upgrade and maintenance changes to Banner, the core administrative information system shared by ºÚÁÏÍø and its campus partner, Durham College.
Systems unavailable during the outage:
- Banner and any system that uses Banner to authenticate, including:
- Orbis Portal: Co-Curricular, Hired Career, Student Experience
- Orbis Portal: Co-Curricular, Hired Career, Student Experience
- Banner events (course add/drop/registration, password change) posted on MyCampus and Blackboard.
- Any service that sends data to Banner or needs data from Banner, including:
- Cashiering – Registrar’s office, Campus Library, Campus Health Centre and Dental Clinic.
- Evisions – FormFusion and Intellecheck.
- FAST and all Apex applications.
- ºÚÁÏÍø University Application Centre.
- The self-service ticketing systems for the Registrar’s office, and for the IT Service Desk.
- Web reports.
- All MyCampus self-service applications, including:
- adding/dropping classes
- advisor services
- applicant portal
- application to graduate
- course book lists
- fee statements
- financial aid profile
- grades
- password changes
- payroll-related functions
- preview available courses
- student account/fee info and credit card payments
- student exam schedule
- student/faculty schedule
- web time entry
- web transcripts
Services that WILL be available with little or no impact during the outage:
- Blackboard
- Epi Suite (ID card database)
- MyCampus (excluding administrative self-service applications listed previously)
- MyCampus link to Blackboard
- student email accounts
- targeted messages and announcements
- wireless network access
- wireless network (CAMPUS-AIR)
Available systems where data will not be updated from the administrative system during the outage:
- Campus Library
- Cherwell
- Clockwork (new students who have never used the system will not be able to access it)
- Cognos reporting systems (Operational Data Store and Custom Student Framework)
- EnCampus (Infosilem)
- Fusion (athletics and recreation)
- Raiser’s Edge
For more information, contact the IT Service Desk at ext. 3333.